Updated: 1 January 2026

Privacy Policy rezeki44 — Member Personal Data Protection

Rezeki44 takes every member's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal data — in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your trust is our priority.

Your Data, Our Responsibility

All information you share with rezeki44 is stored with industry-standard encryption and is never sold to third parties.

Six Pillars rezeki44 Privacy

Privacy is more than legal compliance for us — it is a core value that shapes how we operate every day.

Continuous Data Encryption

All personal and financial data is encrypted using 256-bit SSL technology at all times — both in transit and at rest on our servers. Your data is never left unprotected.

No Data Sale

Rezeki44 has never sold, rented, or transferred member personal data to any third party for marketing purposes, and never will. Your data is used solely for the purposes stated in this policy.

Strict Access Control

Only authorised personnel who require access for operational purposes may view member personal data. All access is logged and monitored to ensure no misuse occurs.

Malaysia PDPA Compliance

The rezeki44 Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all data protection principles established under local law.

Full Member Data Control Rights

You have the right to access, correct, delete, or restrict the use of your personal data at any time. A simple request process is available through our customer support channels.

Data Breach Notification

In the event of any security incident affecting member data, rezeki44 is committed to notifying affected members within the timeframe required by applicable law.

Quick Summary: rezeki44 collects your personal data solely to deliver our services, process payments, and ensure the security of your account. We do not sell your data. You may request access, correction, or deletion of your data at any time.

1. Introduction

Rezeki44 ("we", "Company", or "Platform") is committed to protecting the privacy of every member who uses our services. This Privacy Policy details the types of personal data we collect, how it is used, who it may be shared with, and the rights you hold as the owner of that data.

This Policy applies to all users of the rezeki44 platform, including those who access it through the official website at rezeki44.top or via the Android and iOS mobile app. By using any rezeki44 service, you agree to the collection and use of information as described in this policy.

This Privacy Policy is to be read together with Terms and Conditions rezeki44 and forms part of the overall agreement between you and our platform.

2. Data Collected

Rezeki44 collects various types of personal data depending on how you interact with our platform. Generally, the data we collect falls into two main categories:

2.1 Data You Provide Directly

This information is provided voluntarily by you when registering an account, filling out forms, or contacting our support team:

Data Type Sample Information Requirements
Identity Information Full name, date of birth, identity card number Required
Contact Information Email address, mobile phone number Required
Financial Information Bank account number, bank name, e-wallet information For transactions
Verification Documents Copy of identity card, passport, utility bill For KYC
Account Information Username, password (encrypted), security questions Required

2.2 Automatically Collected Data

When you use the rezeki44 platform, our systems automatically record certain technical information for security and service improvement purposes:

  • Device data — device type, operating system, model, and unique device identifier.
  • Network data — IP address, internet service provider (ISP), and general geographic location.
  • Usage data — pages visited, access times, session duration, and buttons clicked.
  • Game data — wagering history, game results, session times, and play frequency.
  • Transaction data — deposit and withdrawal history, amounts, and payment methods used.

3. How Data Is Collected

Rezeki44 collects your personal data through several key channels:

  • Registration form — information you provided when opening a new account.
  • KYC Process — identity documents submitted for identity verification.
  • Financial transactions — information shared when making a deposit or withdrawal.
  • Customer support interactions — conversations via live chat, email, or other communication platforms.
  • Cookies and similar technologies — data collected automatically via your browser or app.
  • Third-party sources — in certain cases, we may receive information from trusted identity verification providers for KYC purposes.

4. Purpose of Data Use

Every piece of data we collect has a clear and legitimate purpose. rezeki44 uses your personal data for the following purposes:

4.1 Platform Operations

Your data is used to create and manage your account, process deposits and withdrawals, verify your identity, provide access to games, and ensure a smooth experience across all devices.

4.2 Security & Fraud Prevention

Technical information such as IP addresses, device data, and transaction patterns is used to detect suspicious activity, prevent multiple account creation, identify fraud attempts, and protect your account from unauthorized access.

4.3 Legal Compliance

Rezeki44 is legally required to retain financial transaction records and member identity information for anti-money laundering (AML) purposes and to comply with KYC requirements set by the relevant authorities.

4.4 Communication & Support

We use your email address and phone number to send important account-related notifications, terms updates, security alerts, and responses to customer support enquiries you submit.

4.5 Service Improvement

Anonymously collected usage data helps us understand how members use the platform, identify areas for improvement, and develop better new features for the user experience.

Marketing Preferences: rezeki44 will only send marketing materials, promotional offers, and bonus notifications if you have given explicit consent. You may withdraw this consent at any time through your account settings.

5. Data Sharing

Rezeki44 does not sell or transfer your personal data to third parties for commercial purposes. However, there are limited situations where we may need to share your information:

5.1 Service Providers

We work with trusted third-party service providers to operate the platform — including payment processors, KYC solution providers, communication platforms, and cloud infrastructure services. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

5.2 Legal Requirements

Rezeki44 will disclose member personal data to competent authorities when required by court order, applicable legislation, or official investigations related to money laundering, fraud, or other financial crimes.

5.3 Business Transfers

Should rezeki44 be involved in any merger, acquisition, or asset sale, member personal data may be transferred as part of that process. We will notify members before any such transfer takes place and ensure that an equivalent level of data protection is maintained.

6. Data Security

Rezeki44 implements a range of technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or alteration:

  • 256-bit SSL/TLS Encryption for all data communications between your device and our servers.
  • Hashed password storage using the bcrypt algorithm — your password is never stored in plain text.
  • Two-factor authentication (2FA) available to all members as an additional layer of protection.
  • 24/7 Monitoring by our cybersecurity team to detect and respond to threats in real time.
  • Periodic penetration testing conducted by independent security auditors to identify and close system vulnerabilities.
  • Role-based access control ensuring only authorised staff can access sensitive member data.

Security Note: While rezeki44 implements high-standard security measures, no system can guarantee 100% absolute security. You also play an important role by keeping your password and account login credentials confidential.

7. Data Retention Period

Rezeki44 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. After an account is closed, certain data is retained for periods defined by law:

  • Financial transaction records — retained for a minimum of seven (7) years in line with Malaysia's AML legal requirements.
  • KYC documents — retained for a minimum of five (5) years after account closure.
  • Support communication logs — retained for two (2) years for reference and dispute resolution purposes.
  • Technical data and system logs — retained for a maximum of twelve (12) months before being automatically deleted.

Once the defined retention period has ended, your data will be securely deleted or permanently anonymized so that it can no longer be associated with you.

8. Cookies & Tracking Technologies

Rezeki44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

8.1 Types of Cookies We Use

  • Essential cookies — required for basic platform operations such as session login and security. These cookies cannot be disabled.
  • Performance cookies — collects anonymous data on how visitors use our website to help us improve platform functionality.
  • Functional cookies — remembers your preferences such as language, currency, and display settings to provide a more personalised experience.
  • Analytics cookies — helps us understand usage patterns for internal product improvement purposes.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of our platform.

9. Member Rights

As a data subject, you hold the following rights regarding your personal data held by rezeki44. All requests may be submitted through our customer support team:

Right of Access

You have the right to obtain a copy of the personal data we hold about you, including information on how it is used.

Right to Rectification

You may request correction of inaccurate or incomplete personal data in our records at any time.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal retention requirements.

Right to Restriction

You may request that we restrict the processing of your data in certain situations, such as while a dispute is being resolved.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

Right to Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

Rezeki44 will process all data rights requests within 30 days of receipt. In complex cases, this period may be extended up to 60 days with prior notice to you.

10. Children's Data

Rezeki44 does not intentionally collect personal data from individuals under the age of 18. Our platform is not directed at minors, and we have robust age verification mechanisms in place during the registration process.

Should we find that personal data from a minor has been collected without our knowledge, we will take immediate action to delete that information and close the relevant account. Parents or guardians who believe their child has registered on our platform without authorization are asked to contact our support team immediately.

11. Policy Amendments

Rezeki44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. Any material changes will be communicated to members via in-platform notifications or email at least seven days before the changes take effect.

The "Updated" date shown at the top of this document reflects when the last amendment was made. We encourage you to review this Privacy Policy periodically so you are always informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how rezeki44 handles your personal data, our team is available through the in-platform support channels — 24 hours a day, 7 days a week.

For data rights requests — including access, correction, or deletion — please submit your request in writing via live chat or our support email. We will process your request within the stipulated timeframe and provide a written response on the action taken.

Responsible Gaming: In addition to protecting your privacy, rezeki44 is also committed to responsible gaming practices. Learn more on the Responsible Gaming us.

Play with Safe & Secure at rezeki44

Your privacy and data security are our priority. Register now and experience a trusted, transparent gaming environment that meets the highest data protection standards, alongside over 500,000 members across Malaysia.

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